About Cardea Health:
Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. We provide medical support to populations that experience homelessness.
At Cardea, we are dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We actively encourage individuals from underrepresented backgrounds to apply for our open positions. We value your unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.
Primary Work Location:
Float throughout two locations in East Bay.
Job Summary:
The care coordinator will assist clinical staff and residents in the coordination of medical and behavioral health care.
Job Duties
Maintain a calendar of upcoming resident medical and behavioral health appointments. Communicate upcoming appointments to clients, clinical staff, and transportation services
Assist clinical staff and site-based residents in the scheduling of client medical and behavioral health appointments.
Communicate with local pharmacies regarding site-based resident prescriptions. At the direction of nursing staff request medication refills, deliveries, and transfers
Request relevant medical records of site-based residents from hospitals and community clinics. Transmit medical records and other authorized requested documentation to partner clinics to facilitate care coordination
Interface with site-based resident healthcare coverage plans to avoid interruption in services and facilitate care
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
Ensure adherence to infection control standards on site among staff and residents
Answer calls to the nursing station and respond independently to when appropriate
Assist nursing staff with light clerical duties including filing and making copies.
Maintain confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA)
Practice harm reduction principles on site, including interventions that minimize harmful effects of substance use while treating all residents with dignity and respect
Other duties as assigned
Constant work around and/or with people OR Interaction with patients, clients, and external customers
Clinical setting in a permanent supportive housing site
Minimum Required Skills & Qualifications:
High School Diploma or equivalent
Must be authorized to live and work in the U.S
Must be at least 18 years of age
Must have personal, reliable transportation to and from work sites and shifts
Preferred Skills & Qualifications:
Prior experience with homeless or incarcerated populations is desirable
Self-directed and able to work with minimal supervision
Detailed oriented and highly organized
Must provide proof of COVID vaccination or willing to be vaccinated
Prior experience with homeless or incarcerated populations is highly desirable
Proficiency in Microsoft Outlook, Word and Excel
Physical Requirements:
Occasional sitting or stationary work
Frequent standing, walking, kneeling, stooping, and ascending stairs
Occasional lifting and carrying up to 20 lbs
Frequent pushing and pulling
Frequent reaching high, low, and level
Work Environment:
In-person onsite at a supportive housing facility. Constant work around and/or with people OR Interaction with patients, clients, and external customers.
Benefits:
Employees in this role may be eligible for a range of benefits, including
Employer-supported medical
Access to dental and vision insurance
Paid vacation and sick time
Retirement plan (401k) participation with a company match
Commuter benefits
Long Term Disability
Life Insurance
Eligibility for certain benefits may vary based on hours worked per week and length of employment
Specific details are provided in the benefits guide and are subject to change
Cardea Health is an Equal Opportunity Employer
Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance.
This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.