Job Title: Production Associate
Position: Schedule may vary
Location: Corpus Christi, TX
Second Chance Employer: Yes
Pay Rate $
Age: 16+
Recruiter: E Martinez
Donation Station Attendant (DSA) I and II will be responsible for greeting all donors/customers in a friendly and courteous manner per agency standards established. He/she will accept donations from the public and assist with unloading donated items. DSA will assist in presorting all donations received. The Donation Station Attendant will represent the agency in a professional manner at all times.
· Accept donations from the general public and assist in sorting based on established program guidelines.
· Generate tax receipt requested and provide to donor.
· Provide excellent customer service to donors and/or customers.
· Maintains a clean work area that is well stocked and organized which will be presentable to the general public and meets agency standards.
· Attend scheduled meetings as directed.
· Performs janitorial duties as assigned per schedule.
· Adhere to and enforce all safety and loss prevention procedures to prevent injury to others or him/herself and damage to any property, equipment and/or inventory.
· Embrace the core values of the agency in the spirit in which the agency operates at work and in the community.
· Contribute to the fulfillment of department and agency objectives and goals.
· Comply with all department and agency policies, procedures and regulations.
· Perform other duties as assigned.
Additional duties for a Donation Station Attendant II:
· Maintain production levels established by agency to achieve store goals.
· When required, address customer complaints in a courteous manner. If necessary, refer customer to Store Manager or Crew Leader.
· Process textiles and hardlines per agency standards for hanging, tagging, tallying and pricing.
· Ensures that inventory is distributed efficiently within store fixtures.
KNOWLEDGE, SKILLS AND ABILITIES:
· High school diploma or GED certificate preferred
· Ability to comprehend and follow instructions provided
· Ability to communicate effectively with internal and external customers
· Demonstrate a professional mannerism with a high degree of customer service skills
· Ability to comprehend and complete agency forms as required for operational purposes
· Ability to read, write and communicate effectively
· Possess a keen eye for attention to detail
· Ability to work a flexible schedule
· Ability to work independently to meet targets and deadlines
· Must be self-motivated and enthusiastic with the ability to learn independently
· Ability to work well with others in a respectful and collaborative work
· Must possess a good work ethic
· Bilingual preferred
· Additional requirements for a Donation Station Attendant II:
· Ability to perform basic mathematical calculations